Invoicing Servicer

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Report Matrix by Function

The following table reflects the reports available within the InvoicingSM application. For details on how to view a report referenced below, click a report's title.

Audit Reports

Name of Report

Description

Audit Processing Report

Use this report to view invoices selected for audit.

Audit Report

Use this report to perform audits on selected invoices.

Audit Results Report

Use this report to search for invoices that have been audited and to view the audit results.

OTA Audit Report

Use this report to review invoices that have an Over-the-Allowable amount associated with a line item.

Loan Level Reports

Name of Report

Description

Service Request Report

Use this report to display a list of requests imported with the Service Request module.

Orders Report

Use this report to display, edit and delete orders.

Inspection Order Report

Use this report to view, edit or delete property inspection orders.

Invoice Deadline Pending Report

Use this report to monitor final bill deadlines that have been created by your company and are still pending a response from the vendor.

Invoice Deadline Complete Report

Use this report to display a list of final bill deadlines that have been created by your company and have been responded to by the vendor.

Recommended Changes

Use this report to view recommended changes to loan data submitted by vendors.

Searching for a Reminder Message Report

Use this report to search for existing reminder messages.

Invoice History Report

Use this report to display a summary report of invoice history for a specific loan.

Loan Expense/Information Report

Use this report to display a list of paid and unpaid invoices for a specific loan. Note: Additional information, such as Special Handling, will display when applicable.

Mass Remove Final Bill Report

Use this report to display a list of final bills that have been mass removed. The report will display a count of records and the name of the user who removed the final bill.

Fee Cost Quote Report

Use this report to display a list of all completed quote requests, with or without responses from the vendor.

Override Loan Referral Report

Use this report to display loans numbers/asset numbers that had vendor or REO broker payee code referrals overridden by an administrator.

Payment Reports

 

Name of Report

Description

Generated File Download Report for DDC1

If your company uses the DDC1, a nightly backend process where InvoicingSM readies all approved invoices for payment, use this report to review and access Microsoft® Excel summaries of the invoices involved in each DDC1 export.

Loan Expense/Information Report

Use this report to display a list of paid and unpaid invoices for a specific loan. Additionally, use this report to display loans that are flagged with special handling.

Payment Request Detail Batch

Use this report to display a detailed copy of each payment request file that was generated and sent for processing. The report displays at line item level for each invoice and is sorted by date generated and by trans code.

Payment Request Detail by Processor

Use this report to display details of payment requests by the servicer user who approved the invoices. Click a user name link to display details. The invoice totals are included enabling the user to compare the invoice amounts to the actual amounts requested and to identify any credits that may create an out-of-balance situation. If the date range is greater than one day, the results will be separated and subtotaled by date.

Payment Request File - Items Excluded Report

Use this report to provide details of approved invoices with negative line item amounts.

Payment Request Statistics Report

Use this report to display various statistics related to payments.

Payment Request Total by Processor

Use this report to display a summary of payment request totals by the servicer user who approved the invoices. Click a user name link to display details. The invoice totals are included enabling the user to compare the invoice amounts to the actual amounts requested and to identify any credits that may create an out-of-balance situation. If the date range is greater than one day, the results will be separated and sub totaled by date.

Payment Request Total by Vendor

Use this report to display payment request totals by the vendor for the date range specified by the user.

Payment Confirmed Invoices by Department

Use this report to provide information in reference to Check Confirmed or ACH Confirmed invoices for a servicer. It displays the number of invoices paid and the total dollar amount of checks issued by month.

Payment Error Report

Use this report to display information about discrepancies found in payment information.

Payment Info by Check/ACH Number Report

Use this report to display a reconciliation that includes payment information related to the check/ACH number entered.

Payment Info by Date Report

Use this report to display check number information by vendor and by transaction code after the check numbers have been imported by InvoicingSM. If this report is exported, data entered on the Comments tab on a General Services invoice will also export as an additional column.

Payment Info by Vendor Report

Use this report to display a reconciliation report based on the vendor and date range selected.

Pending Payment Information

Use this report to display pending payment information for checks that have been requested, but are still outstanding.

Corporate Advance Payee Code Total

Use this report to display check request totals by corporate advance payee codes related to the checks requested for a specified date range and departments. The report includes a Paid Amounts column along with a Requested Amounts column. The Total Paid Amounts should balance to the actual checks printed by the servicer for the specified date range.

Vendor Payments Over [User Specified Amount] by Month

Use this report to display vendor payments over the amount specified for the date range entered.

Invoices by DDC1 Date

Use this report to review and print each of the invoices involved in the DDC1 export for the date selected.

ACH Monthly Statement

Use this report to view a monthly statement of ACH billing for the current month or the previous month/year selected.

ACH Invoice Detail Report

Use this report to view the details of each ACH transaction, including fee per transaction.

ACH Transmission Summary Report

Use this report to provide ACH information, such as the transaction date, record count and total amount.

Fee/Cost Quote Reports

Name of Report

Description

Fee/Cost Breakdown by Vendor and Loan Number

Use this report to display the breakdown of fees and costs paid for a specific date range.

Vendor by Line Item Fee/Cost Report

Use this report to display a list of fees and cost requests for a specific date range.

Fee Cost Quote Report

Use this report to display pending or completed invoices.

Vendor Reports

Name of Report

Description

 

Significant Events Timeline Report

 

Use this report to review events performed such as rule changes and new vendor signing / training completions that affect either your company specifically or all servicers in general. The report is in reverse chronological order.

Vendor Creation Report

Use this report to display a list of vendor creation requests initiated using the Request Vendor Creation feature.

Vendor Contact List Report

Use this report to display a list of all your vendors including addresses, phone numbers and fax numbers. To find user contact information for a specific vendor, see the Vendor Rolodex instead.

Vendor Information Report

Use this report to display the online status of vendors.

Vendor Payments Over [User Specified Amount] by Month

Use this report to display vendor payments over the amount specified for the date range entered.

Vendor Rolodex

Use this report to display detailed contact information for a specific vendor.

Invoice Reports

Name of Report

Description

Invoice Information by Approval Date

Use this report to display a list of invoices that were approved on a specific date.

Invoice History Report

Use this report to display a summary report of invoice history for a specific loan.

Loan Expense/Information Report

Use this report to display a list of paid and unpaid invoices for a specific loan. Additionally, use this report to display loans that are flagged with special handling.

Approval Queue Summary Report

Use this report to display a list of outstanding invoices or invoices that have exceeded the servicer’s pre-defined time line.

Pending Approval Summary Report

Use this report to display a list of all invoices that have not been accepted or approved. For users with higher levels of approval authority, each user can select a filter to view invoices that have been accepted or invoices that are pending acceptance (Submitted or Reviewed statuses).

General Report

Use this report to display a list of outstanding invoices that match the selected criteria. You can filter this report by the following criteria: Vendor type, Vendor Name, Servicer Code, State, Department, Loan Type, Invoice Type, Exception, Investor ID, and by Invoice Status (Submitted, Accepted, Reviewed or Approved).

4786_note The Servicer Code filter only displays based upon your company configuration.

Invoice Processing Timeline Report

Use this report to display a summary and detailed list of invoices by department that have not been approved, paid, denied or voided and which have remained in a status queue (i.e., Submitted, Reviewed, Pending Vendor Review) for more than 5 days (7 for Pending Vendor Review). One exception to this time frame is if the servicer has notified InvoicingSM support staff to tailor the time frames for each queue for that servicer. Any invoices that were submitted more than 25 days from the date of the report are highlighted in red under the current status category. The report uses data saved from the prior evening and, therefore, the data presented is not in real time.

Invoice Routing Report

Use this report to display a list of routing activity taken per invoice. Once an invoice is approved, it will not appear on this report. The report can be filtered by the routing recipient, routing sender, routing reason, and active only routing activity.

Outstanding Adjusted Invoice Report

Use this report to display a list of invoices that have a status of Pending Vendor Review and the number of days between the current date and the date of the earliest adjustment not responded to by the vendor exceeds the servicer’s established curtail threshold limit.

Pending Approval Report

Use this report to display a list of all invoices that have not been accepted or approved. For users with higher levels of approval authority, each user can select a filter to view invoices that have been accepted or invoices that are pending acceptance (Submitted or Reviewed statuses).

Pending Resolution Report

Use this report to display a list all invoices that have an incomplete resolution action. The Last Res. User in the report is the last person (can be vendor or servicer) who made/responded to the resolution action affecting the invoice.

Pending Vendor Analysis Report

Use this report to display a list of invoices with Pending Vendor Review status and outstanding resolutions or adjustments for the following time frames: 30 days or less, 31 to 60 days, 61 or more days. Invoices will appear in the time frame with the latest date. Each report will include the total number of invoices, original invoice amount, adjusted invoice amount and the net amount. Invoices can appear in both the outstanding resolutions and outstanding adjustment groups if they contain both

Reset Invoice Report

Use this report to review invoices that have been reset.

Account History Report

Use this report to display a summary of all invoices by department, including the number of invoices and total invoice amounts

Adjusted/Denied by Date ( incl. Voids) Report

Use this report to display detail of adjusted and denied invoices for a specified date range.

Adjusted / Denied by Processor Report

Use this report to display, by department, the number of invoices that were adjusted / denied, the original invoice amount total, the adjustment amount and the adjusted invoice amount total based on all invoices that were approved or denied within the specified date range. Clicking a department link will display a summary report depicting the same information by processor for the applicable department and date range as well as more detail.

Adjusted Denied by Processor Report (Outsourcer)

Use this report to display, by department, the number of invoices that were adjusted / denied, the original invoice amount total, the adjustment amount and the adjusted invoice amount total based on all invoices that were approved or denied within the specified date range. Clicking a department link will display a summary report depicting the same information by processor for the applicable department and date range as well as more detail.

Adjusted / Denied by Vendor Report

Use this report to display, by department, the number of invoices that were adjusted / denied, the original invoice amount total, the adjustment amount and the adjusted invoice amount total based on all invoices that were approved or denied within the specified date range. Click a department link to display a summary report by vendor for the applicable department and more detail listing the specific invoices.

Adjusted / Denied by Vendor Report (Outsourcer Version)

Use this report to display, by department, the number of invoices that were adjusted / denied, the original invoice amount total, the adjustment amount and the adjusted invoice amount total based on all invoices that were approved or denied within the specified date range. Click a department link to display a summary report by vendor for the applicable department and more detail listing the specific invoices.

Adjustment Activity Summary Report

Use this report to display the dollar amount of the adjustments made by user and department. Click a processor link to display a detail report which lists the specific invoices adjusted by the processor on the applicable date.

Denied Invoices Report

Use this report to display all invoices that have been denied for payment by the applicable outsourcing firm.

Invoice Aging Report

Use this report to display all outstanding invoices by department that the vendor has not responded to.

Invoice Processing Activity Summary Report

Use this report to display the total number of invoices and invoice amounts processed by user and by department. It also provides links to a detail report which lists the specific invoices related to the user and action selected.

Invoice Processing Activity Summary Report (Outsourcer)

Use this report to display the total number of invoices and invoice amounts processed by user and by department.

Invoice Processing Timeline Report (Outsourcer)

Use this report to display a summary and detail list of any invoices by department that have not been approved, paid, denied or voided and which have remained in a status queue (i.e., Submitted, Reviewed, Pend. Vendor Rvw) for more than 5 days (7 for Pend. Vendor Rvw), unless the servicer has notified InvoicingSM support staff to tailor the time frames for each queue for that servicer. Any invoices that were submitted more than 25 days from the date of the report are highlighted in red under the current status category. The report uses data saved from the prior evening and, therefore, the data presented is not in real time.

Monthly Invoice Detail Report

Use this report to display a listing of General Services invoices for the month/year selected.

Monthly Invoice Activity Report

Use this report to display, by department, the number of invoices and invoice amounts submitted by each vendor.

Monthly Statement Report

Use this report to display your monthly bill from InvoicingSM. Invoices entered after the 24th of the month will be on the next month's bill.

Pending Invoices Report

Use this report to display all invoices that are pending approval by the applicable outsourcing firm.

Receipts Due Servicer Report

Use this report to display a list of invoices, by vendor, that have credit balances for either costs and/or fees as a result of the servicer having paid prior advances. The report is used for tracking purposes to assist the servicer in identifying situations where the servicer is due a refund by the vendor that has not been received.

Receipts Due Servicer Unconfirmed Report

Use this report to display a list of invoices, by vendor, to identify and track situations where the vendor has paid the refund due to the servicer.

Recoverable / Non-Recoverable Breakdown by Vendor/Department Report

Use this report to display detailed information concerning invoices submitted monthly by vendors.

Resolution Activity Summary Report

Use this report to display the number of invoices, along with the total invoice amount by action type, date, and user where the applicable resolution action was taken on the invoice for a specified date range.

Servicer Invoice Submitted Activity Report

Use this report to review General Services Invoices submitted by your company. Once the report is displayed, you can click on a processor name to see the loan numbers/invoice numbers, vendor names, and the total invoice amount.

Locked Invoice Report

Use this report to view invoices that are locked with the date the invoice was locked, the name of who locked the invoice, and the number of days the invoice has been locked. An unlock date displays if the invoice has been unlocked. The locked/unlocked invoice can also be accessed from this report.

User Activity Reports

Name of Report

Description

Servicer's Profile Report

Use this report to review general information, department information, special billing instructions and history of special events related to your company.

Significant Events Timeline Report

Use this report to review events performed such as rule changes and new vendor signing/training completions that affect either your company specifically or all servicers in general.

Active User Report

Use this report to display a list of your company's active users whose access to InvoicingSM is not currently expired. You can review access levels and access expiration dates per user.

Adjustment Activity Summary Report

Use this report to display the dollar amount of the adjustments made by user and department. Click a processor link to display a detail report which lists the specific invoices adjusted by the processor on the applicable date.

Invoice Processing Activity Summary Report

Use this report to display the total number of invoices and invoice amounts processed by user and by department. It also provides links to a detail report which lists the specific invoices related to the user and action selected.

Invoice Processing Activity Summary Report (Outsourcer)

Use this report to display the total number of invoices and invoice amounts processed by user and by department.

Invoice Processing Timeline Report

Use this report to display a summary and detailed list of invoices by department that have not been approved, paid, denied or voided and which have remained in a status queue (i.e., Submitted, Reviewed, Pending Vendor Review) for more than 5 days (7 for Pending Vendor Review), unless the servicer has notified InvoicingSM support staff to tailor the time frames for each queue for that servicer. Any invoices that were submitted more than 25 days from the date of the report are highlighted in red under the current status category. The report uses data saved from the prior evening and, therefore, the data presented is not in real time.

Invoice Processing Timeline Report (Outsourcer)

Use this report to display a summary and detail list of any invoices by department that have not been approved, paid, denied or voided and which have remained in a status queue (i.e., Submitted, Reviewed, Pend. Vendor Rvw) for more than 5 days (7 for Pend. Vendor Rvw), unless the servicer has notified InvoicingSM support staff to tailor the time frames for each queue for that servicer. Any invoices that were submitted more than 25 days from the date of the report are highlighted in red under the current status category. The report uses data saved from the prior evening and, therefore, the data presented is not in real time.

Processor Invoice Approval Summary Report

Use this report to review the performance of users charged with processing invoice approvals within your company. You can filter this report by processor, department and a specific date range, if needed.

Resolution Activity Summary Report

Use this report to display the number of invoices, along with the total invoice amount by action type, date, and user where the applicable resolution action was taken on the invoice for a specified date range.

User Access Level Report

Use this report to display a listing of users with the security level you select.

User Approval Level Report

Use this report to display a listing of users with the approval level you select.

User Pending Approval Defaults Report

Use this report to display the pending approval defaults defined for a specific user.

eMessage Reports

Name of Report

Description

eMessages Aging Report

Use this report to review a list of eMessages that includes the ability to Open or Acknowledge each one.

P-Notes Reports

Name of Report

Description

P-Notes Utility

Use this report to review a list of P-Notes associated to a servicer loan number.

Self Service Reports

Name of Report

Description

Self Service Reporting Overview

Pre-configured reports accessible from an external reporting tool that enables you to view different types of data related to your company's InvoicingSM site.

Final Bill Deadline Reports

Name of Report

Description

Invoice Deadline Complete Report

Use this report to display a list of Final Bill deadlines that have been created by your company and have been responded to by the vendor.

Invoice Deadline Pending Report

Use this report to monitor Final Bill deadlines that have been created by your company and are still pending a response from the vendor.

 

Miscellaneous Reports

Name of Report

Description

Investor Published Guidelines Report

Use this report to view a repository of all investor guideline announcements.

Converted Loan Number Search Report

Use the converted loan number search filters to generate a report containing loan numbers that have been converted to another number.

Service Request Report

Use this report to display the Service Order status by loan level and Service Order Number. This report can be filtered by the following criteria: Vendor type, Department, Loan Type, State, Status, Created or Completed Date.

Inspection Order Report

Use this report to display the Inspection Orders by Loan level and vendor.

Override Loan Referral Report

Use this report to display loan numbers/asset numbers that had vendor or REO broker payee code referrals overridden by an administrator. This report can be filtered by the following criteria, if needed: Vendor Name, Department, and Date Range.

Orders Report

Use this report to display orders. Orders can also be edited and deleted from this report.

Monthly Statement Report

Use this report to display your monthly bill from InvoicingSM. Invoices entered after the 24th of the month will be on the next month's bill.

Recommended Changes

Use this report to display a list of loan data changes that have been recommended.

Import Process Report

Use this report to view a listing of import process statistics, including those loans that were not imported into the system.

Servicer's Profile Report

Use this report to review general information, department information, special billing instructions and history of special events related to your company.

Milestone Billing Report

Use this report to review milestone billing information.

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