Invoicing Servicer

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Adjusted / Denied by Processor Report

Use this report to display, by department, the number of invoices that were adjusted/denied, the adjustment amount and the adjusted invoice amount total based on all invoices that were approved or denied within a specific date range.

To review the Adjusted / Denied by Processor report:

  1. On the toolbar, point to Reports, Servicer Performance and click Adjusted / Denied by Processor.

    The Reports - Adjusted/Denied By Processor search filters appear.

  2. In the Vendor Type drop-down list, select the filter.
  3. In the Date Range section, type or select the date range.
  4. Click Search.

    The Adjusted/Denied by Processor report appears.

  5. If necessary, do one of the following:
    • To view the list of processors that adjusted or denied invoices for the selected department, click a department link under the Dept column.
    • To view the loan number and invoice that was either adjusted or denied, click on a processor link. To view additional invoice details, click an invoice number link.

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