Pending Resolution Report

Use this report to view a list of all invoices with an incomplete resolution action. The Last Res. User column indicates the last person (vendor or servicer) who created or responded to the resolution action affecting the invoice.

1. Do one of the following:
   • On the home page, click the Pending Resolutions link.
   • On the toolbar, point to Process and click Pending Resolution.

     The Invoice Process - Pending Resolution search filters appear.

     The filters that appear depend on your role.

2. Complete the search filters. Select multiple values by pressing the CTRL key and clicking each value.
3. To exclude invoices that cannot be curtailed, select the Include Only Curtailable check box.
4. In the Cancelled and Closed Only fields, type or select a date range to view those loans that have been closed or cancelled within that date range.
5. To view REO broker department invoices that do not have a status, select the Show All REO Invoice check box.
6. Click Search.

   The Pending Resolution report appears.

7. To view additional invoice details, click an invoice number link.