Invoicing Servicer

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Resolution Activity Summary Report

Use this report to view the number of invoices, along with the total invoice amount by Action Type, Date and User, where the applicable resolution action was taken for a specified date range.

To review the Resolution Activity Summary report:

  1. On the toolbar, point to Reports, Servicer Performance and click Resolution Activity Summary.

    The Reports - Resolution Activity Summary search filters appear.

  2. Complete the search filters.
  3. In the Date Range fields, type or select the date range.
  4. To include invoices voided after a servicer release resolution, select the Include Invoices Voided after Servicer Release Resolution check box.
  5. Click Search.

    The Resolution Activity Summary report appears.

  6. If necessary, to view details for a particular processor, click a processor user name link.

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