Primary Status

Description

Accepted

A servicer user attempted to approve the invoice, but because of approval limits, the user was able to only accept the invoice.

The invoice has moved to the queue of a servicer user with a higher approval limit for review and approval.

ACH Confirmed

The invoice was paid and the ACH number referenced.

The invoice status becomes ACH Confirmed after InvoicingSM receives confirmation of payment from the servicer's system of record for all line items on the invoice.

ACH Requested

The invoice request for payment was sent to the system of record.

The nightly request file triggers the payment request.

Approved

The servicer approved the invoice.

Check Confirmed

The invoice was paid and the check number referenced.

The invoice status becomes Check Confirmed after InvoicingSM receives confirmation of payment from the servicer's system of record for all line items on the invoice.

Check Requested

The invoice request for payment was sent to the system of record.

The nightly check request file triggers the payment request.

Denied

The servicer denied the invoice.

Hold

The vendor is in the process of creating the invoice and has not submitted the invoice to the servicer.

Unpaid invoices that are on hold cannot be paid until the vendor removes the hold.

Pending Outsourcer Review

The outsourcer awaits the REO/vendor outsourcer's response to a resolution or adjustment.

Pending REO/Vendor Outsourcer Approval

The REO broker/vendor accepted invoice adjustments or resolved resolutions and awaits REO/vendor outsourcer approval.

Pending REO/Vendor Outsourcer Review

The REO broker/vendor disputes invoice adjustments or has responded to resolutions and awaits REO/vendor outsourcer review.

Pending Servicer Approval

The vendor accepted adjustments or resolved resolutions and the invoice awaits servicer approval.

Pending Servicer Review

The vendor responded to adjustments or resolutions and the invoice awaits servicer review; or

During the audit process, the servicer auditor applied the following action: Audit Failed/Needs Correction.

Pending Vendor Review

The servicer awaits the vendor's response to adjustments or resolutions.

If a vendor does not respond to an adjustment or resolution within a servicer-defined time limit, the servicer can curtail the invoice.

Reviewed

The servicer opened and viewed the invoice.

Submitted

The vendor submitted the invoice but the servicer has neither reviewed nor denied the invoice.

Void

The vendor voided the invoice.

Secondary Status

Description

Adjusted (Adj)

Adjustments occurred on the invoice.

Exception (Exc)

Exceptions occurred on the invoice.

Outsourced (Out)

The assigned outsourcer has not yet approved the invoice.

In order for the servicer to work an invoice with this secondary status, the outsourcer must approve the invoice.

Resolved (Res)

Resolution actions occurred on the invoice.