Invoicing Servicer

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Exception Descriptions

The following are examples of standard InvoicingSM exception messages; this is not a complete list of all InvoicingSM exception messages.

Contact Client Support at Servicing.Support@bkfs.com for help resolving exceptions.

Exception

Description

Acquisition Date is Greater Than Invoice Date Exception

The acquisition date is greater than the invoice date.

Does Not Match SR Quantity Exception

The quantity on one or more invoice line items is different than the related service request (less than or greater than causes exception).

Exceeds SR Allowable Exception

The invoice exceeds the service request allowable settings.

Invoice Date is Greater Than Replevin Close Date Exception

The invoice date is greater than the close date by the allowable number of days.

Invoice Date Over 'X' Days Old

The invoice created date age is over the allowable number of days.

Invoices Without Orders Exception

The vendor submitted the invoice without a corresponding order.

4786_note REO/vendor outsourcers can resubmit invoices without an order if the InvoicingSM administrator configures the invoice department to allow invoice resubmission without an order.

Line Item Not In SR Exception

A line item on the invoice is not in the related service request.

Milestone Allowable Exception

The invoice exceeds the maximum allowable for a particular milestone.

Multiple Inspections Exception

The same vendor on the same loan submitted a property inspection department invoice within the allowable number of days of a previous invoice of the same type.

Negative Balance Exception

An invoice was submitted on a loan with a mortgagor recoverable balance less than zero.

No Comment Exception

The invoice is missing a comment.

PI Completed More Than 'X' Days Exception

The property inspection department invoice completion date is greater than the allowable number of days from the order date.

PI Submitted More Than 'X' Days

The property inspection department invoice completion date is greater than the allowable number of days from the invoice's submitted date.

Possible Duplicate Invoice Exception

A duplicate invoice was submitted by the same vendor on the same loan under the same department within the allowable number of days.

Possible Duplicate with Same Service Date Invoice Exception

The same service from and service to date was used within the selected departments within the Number of Days field.

Prior Invoice Curtailed Exception

All of the following occurred:

  • The invoice was submitted by the same vendor on the same loan under the same department.
  • The prior invoice was approved with a curtailment action.
  • The prior invoice approval date is within the number of allowable days.

Prior Invoice Denied Exception

All of the following occurred:

  • The invoice was submitted by the same vendor on the same loan under the same department.
  • The prior invoice was denied.
  • The prior invoice denied date is within the number of allowable days.

Referral Date Changed Exception Enabled

The invoice was created on a second foreclosure and the referral date was changed.

REO Closing Date Exception

The invoice was submitted with a closed date and its status became Submitted (Exe). The invoice is not eligible for auto approval.

Required Image is Missing Exception

At least one image is not attached to an invoice or line item.

Required Image when Line Item Exceeds Allowable

A required image is not attached when a line item exceeds the allowable.

Reused Subcategories on Same Invoice

Line items can be configured for reuse on an invoice. If your company does not have this configuration, an exception occurs when a line item is reused on the same invoice.

Same Service Date Exception

The invoice contains two or more cost line items with dates of service that are the same as the invoice created date.

Second BPO Less Than 'X' Days Exception

The same vendor on the same loan submitted a second BPO department invoice within the allowable number of days.

Second Lien Position Exception

The invoice was submitted on a loan that has a second lien.

Submitted After Deadline

The invoice was submitted after the final bill deadline.

Tax Advances Exception

A vendor used at least one tax advance line item. You must have the appropriate permissions to approve invoices with tax advance line items.

Zero Principal Balance Exception

The invoice was submitted on a loan with an unpaid principal balance less than or equal to zero.

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