Invoicing Servicer |
The following are examples of standard InvoicingSM exception messages; this is not a complete list of all InvoicingSM exception messages.
Contact Client Support at Servicing.Support@bkfs.com for help resolving exceptions.
Exception |
Description |
Acquisition Date is Greater Than Invoice Date Exception |
The acquisition date is greater than the invoice date. |
Does Not Match SR Quantity Exception |
The quantity on one or more invoice line items is different than the related service request (less than or greater than causes exception). |
Exceeds SR Allowable Exception |
The invoice exceeds the service request allowable settings. |
Invoice Date is Greater Than Replevin Close Date Exception |
The invoice date is greater than the close date by the allowable number of days. |
Invoice Date Over 'X' Days Old |
The invoice created date age is over the allowable number of days. |
Invoices Without Orders Exception |
The vendor submitted the invoice without a corresponding order. REO/vendor outsourcers can resubmit invoices without an order if the InvoicingSM administrator configures the invoice department to allow invoice resubmission without an order. |
Line Item Not In SR Exception |
A line item on the invoice is not in the related service request. |
Milestone Allowable Exception |
The invoice exceeds the maximum allowable for a particular milestone. |
Multiple Inspections Exception |
The same vendor on the same loan submitted a property inspection department invoice within the allowable number of days of a previous invoice of the same type. |
Negative Balance Exception |
An invoice was submitted on a loan with a mortgagor recoverable balance less than zero. |
No Comment Exception |
The invoice is missing a comment. |
PI Completed More Than 'X' Days Exception |
The property inspection department invoice completion date is greater than the allowable number of days from the order date. |
PI Submitted More Than 'X' Days |
The property inspection department invoice completion date is greater than the allowable number of days from the invoice's submitted date. |
Possible Duplicate Invoice Exception |
A duplicate invoice was submitted by the same vendor on the same loan under the same department within the allowable number of days. |
Possible Duplicate with Same Service Date Invoice Exception |
The same service from and service to date was used within the selected departments within the Number of Days field. |
Prior Invoice Curtailed Exception |
All of the following occurred:
|
Prior Invoice Denied Exception |
All of the following occurred:
|
Referral Date Changed Exception Enabled |
The invoice was created on a second foreclosure and the referral date was changed. |
REO Closing Date Exception |
The invoice was submitted with a closed date and its status became Submitted (Exe). The invoice is not eligible for auto approval. |
Required Image is Missing Exception |
At least one image is not attached to an invoice or line item. |
Required Image when Line Item Exceeds Allowable |
A required image is not attached when a line item exceeds the allowable. |
Reused Subcategories on Same Invoice |
Line items can be configured for reuse on an invoice. If your company does not have this configuration, an exception occurs when a line item is reused on the same invoice. |
Same Service Date Exception |
The invoice contains two or more cost line items with dates of service that are the same as the invoice created date. |
Second BPO Less Than 'X' Days Exception |
The same vendor on the same loan submitted a second BPO department invoice within the allowable number of days. |
Second Lien Position Exception |
The invoice was submitted on a loan that has a second lien. |
Submitted After Deadline |
The invoice was submitted after the final bill deadline. |
Tax Advances Exception |
A vendor used at least one tax advance line item. You must have the appropriate permissions to approve invoices with tax advance line items. |
Zero Principal Balance Exception |
The invoice was submitted on a loan with an unpaid principal balance less than or equal to zero. |
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Confidential, Proprietary and/or Trade Secret
TM SM Registered Trademark(s) of Intercontinental Exchange, Inc. or a subsidiary or affiliate
Copyright 2024 Intercontinental Exchange, Inc. All Rights Reserved
ICE | Privacy Notice
Confidential, Proprietary and/or Trade Secret
TM SM Registered Trademark(s) of Intercontinental Exchange, Inc. or a subsidiary or affiliate
Copyright 2024 Intercontinental Exchange, Inc. All Rights Reserved