Invoicing Servicer

0002_up

0001_down

Recalling a Routed Invoice and Re-routing to Different Recipient
  1. Locate the routed invoice you want to recall by using either the Invoice Routing Report or the Search option.
  2. With the invoice displaying in the Invoice Detail screen, click the Route link.

    4786_note If the Route link does not appear in red text, you cannot proceed with a recall. You can only create a new route. See the topic Routing an Invoice for more details.

    The Route window appears.

  3. Click Reroute.

    The Route Add window appears.

  4. Select a user from the Route To drop-down list.
  5. From the Reason drop-down list, select a reason for the reroute.
  6. Type a message in the Comments field.
  7. If you want to e-mail a notice to the user who receives the routed invoice, select the Auto Email Routee check box. The recipient receives an e-mail notice every day until they respond to the routed invoice (see Responding to an Invoice Routed to You).

    4786_note If this option is not available, contact your system administrator about setting up e-mail addresses per user.

  8. Click Add to reroute the invoice.

    The Invoice Route window appears with the routed invoice listed. The old route is completed and a new route is created.

  9. To return to the Invoice Detail screen, click Close.

Top of Page