Invoicing Servicer

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Processing Invoices as an REO/Vendor Outsourcer

Servicers can engage REO/vendor outsourcers to handle invoices from REO brokers. REO brokers, in lieu of submitting invoices directly to servicers, can submit invoices to REO/vendor outsourcers.

The REO/vendor outsourcer can:

4786_note The invoice can be resubmitted without the servicer's order if the InvoicingSM administrator configures the department on the invoice to allow the resubmission of the invoice without an order.

Contact Client Support at Invoicing.Support@bkfs.com to set up appropriate permissions.

REO/Vendor Outsourcer Invoicing Process

Step

REO Broker

REO/Vendor Outsourcer as Servicer

REO/Vendor Outsourcer as Vendor

Servicer

Request Status

Operation

1

Submits invoice to REO/vendor outsourcer

 

 

 

Submitted to REO/vendor outsourcer

 

Optional

Creates invoice for REO outsourcer and places On Hold status

 

 

 

Hold

 

2

 

Responds to a Request - Approves (no further approval required)

 

 

Approved

Select Approve. See Approving an REO Broker Invoice.

 

 

Responds to a Request - Accepts (further approval required)

 

 

Accepted

Select Approve. See Approving an REO Broker Invoice.

 

 

Responds to a Request - Reduces amount

 

 

 

Select Approve after reducing the amount. See Adjusting an REO Broker Invoice.

 

 

Responds to a Request - Denies

 

 

Denied

Select Deny. See Denying an REO Broker Invoice.

 

 

Responds to a request by requesting additional info

 

 

Pending Review

 

3

Views response

 

 

 

Various

 

4

If requested by REO outsourcer, supply additional info.

 

 

 

 

 

5

 

Pays REO broker

 

 

 

Automatic process if invoice was approved.

6

 

 

Submit invoice to Servicer for reimbursement

 

 

 

7

 

 

 

Approves or Denies Invoice from REO/vendor outsourcer

If invoice is sent back to REO/vendor outsourcer when an adjustment or resolution is made, the status becomes Pending Outsourcer Review (broker)

See Invoice Approval Overview.

8

 

 

 

Reimburses REO/vendor outsourcer

 

Automatic process if invoice was approved.

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