IMU_Denying an REO Broker Invoice

Denying an REO Broker Invoice

Use this feature to deny an invoice submitted by an REO broker.

You must have access to the REO Invoice Processing option on the Welcome page in order to respond as an REO/vendor outsourcer.

To deny an invoice from an REO broker:

On the toolbar, point to Process and click Pending Approval.
From the Invoice Process - Pending Resolution search filters, select the following options from the Status field:
- Submitted to REO/Vendor Outsourcer
- Pend. REO/Vendor Outsourcer Appr
- Pending REO/Vendor Outsourcer Review
  Select multiple options by pressing the CTRL key and clicking each selection.
Complete the remaining search filters.
Click Search.
From the search results, locate the appropriate invoice and click the invoice number link.
From the Invoice Detail screen, click Resolve.
The Resolution window appears.
Click Add New.
The Resolution Add window appears.
From the Action drop-down list, select Deny.
Select a Reason from the Reason drop-down list.
In the Comments field, type a message for the denial and click Add.
The Resolution window reappears and displays your resolution comment.
If necessary, click R to add more comments.
Click Close to return to the Invoice Detail screen.
The invoice status is Denied.

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