Invoicing Servicer

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Adjusting an REO Broker Invoice

Use this feature to adjust the amount of an invoice submitted by an REO broker.

4792 You must have access to the REO Invoice Processing option on the Welcome page in order to respond as an REO/vendor outsourcer.

To adjust the amounts on an invoice from an REO broker:

  1. On the toolbar, point to Process and click Pending Approval.
  2. From the Invoice Process - Pending Resolution search filters, select the following options from the Status field:
    • Submitted to REO/Vendor Outsourcer
    • Pend. REO/Vendor Outsourcer Appr
    • Pending REO/Vendor Outsourcer Review

      4786_note Select multiple options by pressing the CTRL key and clicking each selection.

  3. Complete the remaining search filters as needed and click Search.
  4. From the search results, locate the appropriate invoice and click the invoice number link.

    The Invoice Detail screen appears.

  5. Click the Adjust button corresponding to the line item you want to adjust.

    A Line Item Adjust window appears.

  6. From the Type drop-down list, select an option to either reduce or increase the line item amount.
  7. Select a reason for the adjustment from the Code drop-down list.
  8. In the Amt field, type an adjustment amount to increase or reduce by. Example: If the present line item is $50 and it should be $40, you should type $10.
  9. In the Comment field, type a message as needed.
  10. Click Add to record the line item adjustment. To edit previously created adjustments, click Edit Last Adj.. To print this window, click Print.

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