Invoicing Servicer

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Mass Remove Denied Invoices

  1. On the toolbar, point to Process and click Mass Remove Deny.

    The Invoice Process - Mass Remove Deny Report search filters appear.

  2. Complete the search criteria fields, according to invoices you want to mass remove deny.
  3. Click Search.

    The Invoice Process - Mass Remove Deny Invoices screen appears.

  4. In the check box column, all the invoices are defaulted as selected. Do one of the following:
    • Clear the check boxes of the invoices you do not want included in the mass remove deny process.
    • Select or clear the check box beside the Date column to mass select or mass clear all invoices on the report.
  5. In the Mass Remove Deny Reason drop-down list, select a resolution reason. These resolution reasons are all associated to an action type of Remove Deny.
  6. In the Mass Remove Deny Comment text box, type a comment for the mass denial removal. This is a required field.
  7. Click the Remove Deny Now button.

    The Invoice Process - Mass Remove Deny Invoices screen reappears with the invoice numbers that have been removed denied and the resolution action of Remove Deny. The statuses are set to Pending Servicer Review.

  8. Click an invoice number in the Invoice Number column to display the invoice in the Invoice Detail screen.
  9. Click the Back to Search Screen link to return to the Invoice Process - Mass Remove Deny Invoices search criteria screen.

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