IMU_Invoice Exceptions

Invoice Exceptions

With InvoicingSM advanced workflow and business rule capabilities, your organization can configure how it processes incoming invoices. Invoices that fall outside of established rules are marked with exceptions. Exceptions are configured specifically for your company and are not the same for each servicer.

You can view exception information in the following areas of InvoicingSM:

Exceptions Queue

The Exceptions queue on the Home page contains invoices that have exceptions.

Invoice Status

An invoice is designated with a primary and secondary status, and the secondary status indicates additional actions that occurred on the invoice. The (Exc) secondary status indicates an exception exists on the loan.

Exceptions Tab

The Exceptions tab within the invoice detail enables you to view all exceptions that exist for the invoice.

Reports

Many InvoicingSM reports enable you to search by exception type, including the following reports:

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