Deny a Line Item Adjustment

You cannot perform line item adjustments on an invoice in Denied status.

1. Do one of the following to locate the invoice:
   • Review the Outstanding Adjusted Invoice Report and click the Invoice # link.
   • Open the invoice.
   • Search for the invoice.

     The Invoice Editor appears.

2. Click for the line item adjustment to which you want to respond.

   The Line Item Adjust window appears.

3. In the Approve? column, click No.
4. In the Type list, do one of the following:
   • to increase the adjustment amount, select Increase Line Item Amt.
   • to decrease the adjustment amount, select Decrease Line Item Amt.
5. In the Amt field, type the dollar amount by which you want to adjust the line item. Example: The servicer decreased the original line item amount of $550.00 by $55.00 to $495.00. If you want to change the total amount of the line item to $500.00, enter $5.00 as the adjustment amount.
6. In the Comment field, type a brief comment about the reason for the denial.
7. Click Add.
8. Click Close.