Invoicing Servicer Administrator

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Deleting Special Handling

4786_note This feature is only available to users with the Special Handling permission group.

  1. On the toolbar, point to Client Maintenance, Loan Level Processing, and click Manage Special Handling.

    The Manage Special Handling search filter appears.

  2. In the Loan Number field, type the loan number of the loan with a special handling flag you want to delete.
  3. Click Look up.

    The system verifies the loan to determine if it has been flagged. If a flag is present, the loan's special handling details appear.

  4. Click Delete.

    The Add Reason for Deletion window appears.

  5. In the Reason for Deletion field, type a reason for the deletion.
  6. Click Save.

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