Editing Special Handling

This feature is only available to users with the Special Handling permission.

1. On the toolbar, point to Client Maintenance, Loan Level Processing, and click Manage Special Handling.

   The Manage Special Handling search filter appears.

2. In the Loan Number field, type the loan number of the loan with a special handling flag you want to edit.
3. Click Look up.

   The system verifies the loan to determine if it has been flagged. If a flag is present, the loan's special handling details display.

4. Modify the following fields as necessary:
   • Special Handling Eff Date - Type or select a new effective date.
   • Special Handling End Date - Type or select a new expiration date.
   • Special Handling Message - Type a new reason for the special handling or edit the message that currently appears.
   • Special Handling Message viewable to Vendor - Select or clear this check box according to determine how the special handling message appears.
5. Click Save.

   A confirmation message appears.

6. Click OK.

   The original flag is overwritten with your changes.

7. If you do not want to overwrite the original flag, click Cancel.