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Adding New Servicer Invoice Guidelines

Use this feature to add a new servicer invoice guideline.

Before adding a new servicer invoice guideline, search existing guidelines first to ensure you are not duplicating work (see Reviewing Existing Servicer Invoice Guidelines). You can add and edit present allowable settings on an existing guideline. A good example is when an allowable amount on an existing guideline is set to change but not take effect until a future date. See Managing an Existing Servicer Invoice Guideline for more details about editing and adding to existing guidelines.

Servicer guidelines cannot be created for the General Services department.

1. On the toolbar, point to Client Maintenance, Guideline Maintenance and click Configure Guidelines.

   The Configure Guidelines screen appears.

2. Click the Servicer Invoice tab.
3. Click Add.

   Selecting a loan type, state, and department before clicking Add allows those selections to carry over to the steps below.

   The Manage Guidelines window appears.

4. Select the following options to condition the guideline; select All when the option applies to all items.
   • Vendor - Use this option to condition the guideline to a specific vendor.
   • Loan Type - Use this option to condition the guideline to a specific loan type.
   • State - Use this option to condition the guideline to a specific state.
   • Department - Use this option to condition the guideline to a specific department.

     You must select additional condition options for the following departments:

     	When the Department is	Use option(s)
     	Appraisal AVM BPO REO Appraisal REO BPO	Order Type - Use this option to condition the guideline to a specific order type. Select All when the guideline applies to all order types.
     	Bankruptcy	Chapter - Use this option to condition the guideline to specific bankruptcy chapters . Select All when the guideline applies to all bankruptcy chapters. Is PreConfirmation Service? - Select Both, Yes, or No. Is PreForeclosure Sale? - Select Both, Yes, or No. Is Loan Current When Filed? - Select Both, Yes, or No. Is Collateral Investment Property? - Select Both, Yes, or No.
     	Foreclosure	Judicial - Select Both, Yes, or No to condition the guideline to be judicial foreclosure only, non-judicial foreclosure only or both.

   • Invoice Type - Use this option to condition the guideline to a specific invoice type.
   • Property Zip - Use this option to condition the guideline to a specific property by its zip code.
5. Click Next.

   Additional condition settings appear.

6. Select either the Override or the Catch-All option button.
7. Enter the following allowable criteria as necessary:
   • (Referral) Total Fees - Type the maximum dollar amount for fees that can be billed against a loan by a single vendor for the life of the loan under the specified conditions. Any previously billed fees will be added to the fees of the current invoice and compared to this allowable.
   • (Referral) Total Costs - Type the maximum dollar amount for costs that can be billed against a loan by a single vendor for the life of the loan under the specified conditions. Any previously billed costs will be added to the costs of the current invoice and compared to this allowable.
   • (Loan) Total Amount Fees/Costs - Type the maximum dollar amount of fees and costs that can be invoiced against a loan for all referrals or REO cases.
   • (Inv) Total Fees - Type the maximum dollar amount of fees that can be billed on a single invoice under the specified conditions. Only the fees on the current invoice are compared to this allowable. Previously billed fees on the loan are ignored.
   • (Inv) Total Costs - Type the maximum dollar amount of costs that can be billed on a single invoice under the specified conditions. Only the costs on the current invoice are compared to this allowable. Previously billed costs on the loan are ignored.
   • (Inv) Total Amount - Type the maximum total dollar amount that can be billed (fees + costs) on a single invoice under the specified conditions. Only the (fees + costs) total on the current invoice are compared to this allowable. Previously billed (fees + costs) totals on the loan are ignored.
   • Effective Date - The beginning effective date of a guideline. Type the date the guideline should begin taking effect in MM/DD/YYYY format (mandatory).
   • Expiration Date - The end effective date of a guideline. The guideline will apply if the referral/order date is between the effective/expiration date. This guideline will not be used by invoices with referral dates after the expiration date. Type the date of the guideline expiration date in MM/DD/YYYY format.
8. Click Add.

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Confidential, Proprietary and/or Trade Secret
TM SM Registered Trademark(s) of Intercontinental Exchange, Inc. or a subsidiary or affiliate
Copyright 2024 Intercontinental Exchange, Inc. All Rights Reserved
ICE | Privacy Notice