ima_Configure Exceptions Page Field Descriptions

Configure Exceptions Page Field Descriptions

The following is field information for the Configure Exceptions page.

The fields displayed can vary depending on your permissions or loan conditions.

Accept Invoices with $0 Amount

Select this option to allow vendors to submit zero balance invoices. When not selected, zero balance invoices are held in the vendor’s Hold queue and are not visible by the servicer.

Acquisition Date is Greater Than Invoice Date Exception

Create an exception when the acquisition date is greater than the invoice date. Select one or more departments or leave at All to apply the exception to all departments. This exception is not in use at this time.

Does Not Match SR Quantity Exception

Create an exception when the quantity on one or more line items of an invoice is different than the related service request (less than or greater than causes exception).

Exceeds SR Allowable Exception

Compare the invoice to the service request allowables settings and create an exception when it exceeds those allowables.

Invoice Date is Greater Than Replevin Close Date Exception

Create exception when an invoice date is greater than the Replevin date by the number of days typed in the Days field. Select one or more departments or leave at All to apply the exception to all departments. This exception is not in use at this time.

Invoice Date Over 'X' Days Old

Create an exception if an invoice's created date age is over the number of days you type in the Days field.

Invoices Without Orders Exception

Create an exception when an invoice is submitted by a vendor without a corresponding order. Select one or more departments or leave at All to apply the exception to all departments.

REO/vendor outsourcers can resubmit invoices without an order if the invoice's department is configured by the InvoicingSM administrator to allow the resubmission of the invoice without an order.

Line Item Not in SR Exception

Create an exception when a line item on an invoice is not in the related service request.

Milestone Allowable Exception

Select this option to create an exception if the amount exceeds the allowable milestone percentage.

Enable the milestone billing exception and select the FC Department only. The milestone billing module must be active to see this exception, and it is available for FC Department only. Milestone billing requires an implementation request.

Multiple Inspections Exception

Create an exception if a Property Inspection department invoice is attempted by the same vendor on the same loan within the number of days you type in the Days field of a previous invoice of the same type.

Negative Balance Exception

Create an exception when an invoice is attempted on a loan with a mortgagor recoverable balance less than zero.

No Comment Exception

Create an exception when a comment is missing from an invoice. Select one or more departments or leave at All to apply the exception to all departments.

No Utility Breakdown Exception

Create an exception when there is a missing breakdown on an invoice. Select one or more departments or leave at All to apply the exception to all departments.

PI Completed More Than 'X' Days Exception

Create an exception if a Property Inspection department invoice's completion date is greater than the number of days you type in the Days field from the order date.

PI Submitted More Than 'X' Days

Create an exception if a Property Inspection department invoice's completion date is greater than the number of days you type in the Days field from the invoice's submitted date.

Possible Duplicate Invoice by Line Item Exception

Create an exception if a duplicate invoice with the same criteria is attempted by same vendor. The exception message includes the invoice number. Select one or more departments or leave at All to apply the exception to all departments.

Possible Duplicate Invoice Exception

Create an exception if a duplicate invoice is attempted by same vendor on same loan under the same department within the number of days you type in the Days field. Select one or more departments or leave at All to apply the exception to all departments.

Possible Duplicate with Same Service Date Invoice Exception

Create a possible duplicate exception on an invoice when there is the same service from and service to date used within the selected departments within the Number of Days field. Select one or more departments or leave at All to apply the exception to all departments.

Prior Invoice Curtail Exception

Create an exception if all of the following occur:

an invoice is attempted by the same vendor on the same loan under the same department.
the prior invoice was approved with a curtailment action.
the prior invoice's approval date is within the number of days you type in the Days field.

Prior Invoice Denied Exception

Create an exception if all of the following occur:

an invoice is attempted by the same vendor on the same loan under the same department.
the prior invoice was denied.
the prior invoice's denied date is within the number of days you type in the Days field.

Referral Date Changed Exception Enabled

Create an exception when the invoice is created on a second foreclosure and the referral date is changed.

REO Closing Date Exception

Select this option to enable the REO closing date exception. When this option is selected and an invoice Closed Date populates, an exception is raised on the invoice and its status becomes Submitted (Exe). As a result, the invoice will not be eligible for auto approval. This exception is not in use at this time.

Required Image is Missing Exception

Create an exception if at least one image is not attached to an invoice or a line item. Select the Invoice Level option to require image attachments for invoices. Select the All Line Items option to require image attachments for all line items on an invoice. Select the Specified Line Items option to require an image attachment for a designated line item. Select one or more departments or leave at All to apply the exception to all departments.

Required Image when Line Item Exceeds Allowable

Create an exception if a required image is not attached when a line item exceeds the allowable.

Reused Subcategories on the same Invoice

Create an exception when a line item is reused on the same invoice. If you select this option and select the Reuse Line Item option on the Manage Invoice Types screen, you do not receive the exception. If you select this option with the appropriate department and do not select the Reuse Line Item option, you receive the exception.

Clearing this option allows vendors to reuse subcategories on any invoice type without any exceptions. Select one or more departments or leave at All to apply the exception to all departments.

Same Service Date Exception

Create an exception when an invoice contains two or more cost line items with dates of service that are the same as the created date. Select one or more departments or leave at All to apply the exception to all departments.

Second BPO Less Than 'X' Days Exception

Create an exception if a second BPO department invoice is attempted by same vendor on the same loan within the number of days you type in the Days field.

Second Lien Position Exception

Create an exception when an invoice is submitted on a loan that is listed with a second lien.

Submitted After Deadline

Create an exception when an invoice is attempted after the final bill deadline setting. See Configuring Final Bill Options for more details on configuring the final bill deadline setting.

Tax Advances Exception

Create an exception when a vendor uses at least one of the line items pertaining to tax advances. Use this option when you want to designate only certain employees with the authority to approve invoices with tax advance line items.

Use GS Invoice Guidelines

Create exceptions according to General Service invoice guidelines.

Zero Principal Balance Exception

Create an exception when an invoice is attempted on a loan with an unpaid principal balance less than or equal to zero. Select one or more departments or leave at All to apply the exception to all departments.

Top of Page

Confidential, Proprietary and/or Trade Secret
TM SM Registered Trademark(s) of Intercontinental Exchange, Inc. or a subsidiary or affiliate
Copyright 2024 Intercontinental Exchange, Inc. All Rights Reserved
ICE | Privacy Notice