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Voiding a General Services Invoice

Only a general services invoice with one of the following statuses can be voided:

• Hold
• Reviewed

You must be assigned to the Invoice Management Servicer Invoice permission group to void a general services invoice. Contact your company's system administrator for more details.

1. On the toolbar, point to Loan Level and click Edit an Existing Invoice.

   The Loan Level - Edit an Existing Invoice search filter appears.

2. In the Servicer Loan No. field, type the loan number the invoice was created under.
3. Click Submit.

   A list of invoices appears below the search filter.

4. Click the invoice number link corresponding to the invoice you want to void.

   The Invoice Editor screen appears.

5. Click Void.

   A confirmation message appears.

   Click OK.

   The status of the invoice is now Void and it can no longer be accepted or approved by the servicer.

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Copyright 2024 Intercontinental Exchange, Inc. All Rights Reserved
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Confidential, Proprietary and/or Trade Secret
TM SM Registered Trademark(s) of Intercontinental Exchange, Inc. or a subsidiary or affiliate
Copyright 2024 Intercontinental Exchange, Inc. All Rights Reserved
ICE | Privacy Notice