Invoicing Servicer

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LoanServ Error Codes

The following payment error messages might appear for LoanServ (Sagent) clients:

 

Error Code

Description

 

CANNOT USE LOAN WITH CLS CD 2 OR 8

The loan is paid in full.

 

DBCM LINE ITEM MISMATCH

The reason code listed on this line item does not match to the reason code in LoanServ (Sagent).

 

DTE WRK PERFORMED CANNOT BE > CURRENT DT

The work performed date cannot be greater than today's date.

 

FBR RECORD DOES NOT EXIST FOR THIS ACCT

The loan was reinstated and the loan is no longer in an open default module.

 

INVOICE TOTAL OVER TELLER AUTHORIZED AMT

The LoanServ (Sagent) teller who approved the invoice did not have sufficient authorization for the approved amount.

 

LOAN HAS BEEN SERVICE RELEASED

The loan has been service released.

 

NO EXPE RCD

This error includes characters/numbers (example: 684-1000209174-R-RE-0001737). The vendor and/or expense codes are not set up or tied correctly.

 

THERE ARE NO DETAILS FOR THIS ACCOUNT

Expense codes are not tied to the loan.

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