Invoicing Servicer

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Creating a Release Resolution From an Adjustment

To create a release resolution from an adjustment:

  1. Locate the invoice you want to adjust by either performing a search or by working an invoice queue.

    The Invoice Detail screen appears.

  2. Click the Adjust button corresponding to the line item you want to adjust.

    The Line Item Adjust window appears.

  3. Click Add Release Resolution.

    The Resolution Add window appears.

  4. From the Action drop-down list, select Release.
  5. From the Reason drop-down list, select a reason for release.
  6. In the Comment field, enter a comment for the vendor.
  7. Click Add.
  8. To return to the Invoice Detail screen, click Close.

    The Resolve link appears red, which indicates an active resolution.

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