Error

Description

Error while opening header, line item, or image files.

Example: "The following error occurred while processing the requested file: Operation must use an updateable query. - Header file processing STOPPED on line 1"

Windows permission issues cause this type of error. Users must have full control permission to permit reading, writing, changing, and deleting of files and folders in the directories used by the import tool. Contact Client Support for information about the appropriate directory location for the import tool.

Asset Number not found

Asset number was not found during validation.

Invoice has no line items

No line items found in the line item records for this invoice. There are no invoice line items in this upload with a matching invoice number.

Invalid Vendor Code

Vendor code was either blank or could not be found in the system.

Invalid Invoice ID

Invoice number was blank.

Invalid Invoice Date

Invoice date was blank or not a date value.

Invalid Invoice Amount

Invoice amount was blank or not a dollar amount.

Invalid Servicer Code

Servicer code was blank.

Invalid Servicer Loan Number

Servicer loan number was blank or could not be found in the servicer loan data. If a servicer group code was used, then the loan was not found in the loan data for the group.

Invalid Created By User ID

Vendor user ID was either blank or could not be found by the provided value.

Invalid Invoice Type

Invoice type ID was blank.

Invalid Vendor

Vendor code was provided but vendor not found by the provided value.

Invalid created by vendor user id, the supplied user is not a user of the supplied vendor code

Created by user ID was provided but user was not associated with the provided vendor.

Invalid Referral date

Referral date was either blank or not a date value. Only applies when vendor type is P, Y, or A.

Invalid Complete Date

Complete date was either blank or not a date value. Only applies when vendor type is P, Y.

Invalid BK Filed Date

Bankruptcy filed date was either blank or not a date value. Only applies when vendor type is A and department is BK.

Invalid BK Disposition

Bankruptcy disposition was either blank or not a valid value. Only applies when vendor type is A and department is BK.

Invalid Legal Action Date

Legal action date was either blank or not a date value. Only applies when vendor type is A and department is FC or RP.

Cannot proxy for...

The currently logged in vendor cannot proxy for the vendor provided on the invoice.

Invalid Servicer

Servicer code was provided but not found in system.

Invalid Department

Department was not found in system.

Vendor is not a payee of servicer

This vendor is not a payee of this servicer.

Invoice already exists, cannot add duplicate invoices

An invoice with this invoice number already exists in the system.

Invalid department for this vendor/servicer

This vendor is not allowed to invoice on this department for this servicer.

Invalid invoice type for this department

This invoice type cannot be used on this department.

No Property Inspection Order exists for this order date

No order was found for this vendor, servicer, loan number and order date. Only applies when department is PP.

No Servicer Order exists for this order date

No service order was found for this vendor, servicer, loan, order date and department. Only applies when department is BP, AP, AV, RA, or RB.

Invalid State

No state found for this state abbreviation.

Invoice Date cannot be older then 1 year

Invoice date cannot be older than 1 year.

Invoice Date cannot be greater than today's date

Invoice date cannot be greater than today's date.

Referral Date is required

Applies only when the department is BK, DIL, Default Services, EV, FC, Replevin, TitleServices, REOAttorney, OEReport or LossMitigation.

Referral Date must be less than Invoice Date

Applies only when the department is BK, DIL, Default Services, EV, FC, Replevin, TitleServices, REOAttorney, OEReport or LossMitigation.

Bankruptcy Filed Date is required

Applies only when the department is BK.

Referral Date must be after Filed Date

Applies only when the department is BK.

MFR Filed Date is required

Applies only when the department is BK and loan type is FHA or VA.

MFR Filed Date must be later than Referral Date

Applies only when the department is BK and loan type is FHA or VA.

Case Number is required

Applies only when the department is BK.

DIL Recorded Date is required

Applies only when the department is DIL.

DIL Recorded Date must be greater than Referral Date

Applies only when the department is DIL.

DIL Recorded Date must be less than Invoice Date

Applies only when the department is DIL.

Referral Date must be less than or equal to...

Applies only when the department is FC.

Sale Date is required

Applies only when the department is FC and sale was held.

Referral Date must be less than Sale Date

Applies only when the department is FC and sale was held.

.. must be less than Sale Date

The date specified in the error message must be less than the sale date. Only applies when department is FC and sale was held.

Legal Action Date is required

Applies only when the department is Replevin.

Referral Date must be less than or equal to Complaint Date

Applies only when the department is Replevin.

Writ Date is required

Applies only when department is Replevin and writ was issued.

Referral Date must be less than Writ Issued Date

Applies only when department is Replevin, and writ was issued.

Complaint Date must be less than Writ Issued Date

Applies only when department is Replevin, and writ was issued.

Reason Writ not issued is

Applies only when department is Replevin, and writ was not issued.

Order Date is required

Applies only when department is Appraisal, BPO, REOAppraisal, REOBPO, AVM, PropertyInspection, PropertyPreservation or REOPropertyPreservation.

Completion Date is required

Applies only when department is Appraisal, BPO, REOAppraisal, REOBPO, AVM, PropertyInspection, PropertyPreservation or REOPropertyPreservation.

Completion Date cannot be prior to Order Date

Applies only when department is Appraisal, BPO, REOAppraisal, REOBPO, AVM, PropertyInspection, PropertyPreservation or REOPropertyPreservation.

Invoice Date cannot be prior to Order Date

Applies only when department is Appraisal, BPO, REOAppraisal, REOBPO, AVM, PropertyInspection, PropertyPreservation or REOPropertyPreservation.

Invoice exceeds either a Life of Loan or Invoice Level Allowable. A comment is required.

The invoice amount exceeds the total fees or total costs guidelines. Type a comment in the Invoice Comment field.

Specified Cast is Not Valid.

Missing loan information in InvoicingSM, such as property state. To correct, select Loan Changes from the toolbar in InvoicingSM. Enter the loan number, select the servicer, and click Recommend Change. Type the missing data and a reason, such as “to add missing property address fields”. Click Submit and then click OK. Import the invoices you just corrected.

The Servicer has restricted the submission of invoices on this loan. Invoices can only be submitted by Vendors with an active referral.

Servicer has restricted a vendor from submitting an invoice for a specific loan number and department.

A valid Service Request number is required for department

Service request number was blank. Applies only when this servicer uses the Service Request module for this department.

VendorCode field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Vendor Code field exceeds eight characters in length.

Invoicenumber field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Invoice Number field exceeds 25 characters.

ServicerCode field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Servicer Code field exceeds eight characters.

ServicerLoanNumber field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Servicer Loan Number field exceeds 25 characters.

InvoiceDate field is not in proper format – Header file processing STOPPED on line <line number the error occurred on>.

Invoice Date field is not formatted correctly or is an invalid date.

InvoiceAmount field is not in proper format – Header file processing STOPPED on line <line number the error occurred on>.

Invoice Amount field is not formatted correctly.

DeptCode field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Department Code field exceeds two characters.

PropertyCity field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Property City field exceeds 35 characters.

PropertyState field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Property State field exceeds three characters.

PropertyZip field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Property Zip field exceeds 5 characters.

PropertyZipSuffix field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Property Zip Code Suffix field exceeds four characters.

VendorRefNumber field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Vendor Reference Number field exceeds 25 characters.

OrderCompleteDate field is not in proper format – Header file processing STOPPED on line <line number the error occurred on>.

Order Complete Date field is not formatted correctly or is an invalid date.

CreatedByVendorUserID field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Created By Vendor User ID field exceeds 50 characters.

InvoiceTypeID field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Invoice Type field exceeds 10 characters.

PropertyAddress1 field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Property Address 1 field exceeds 60 characters.

PropertyAddress2 field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Property Address 2 field exceeds 60 characters.

PropertyCounty field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Property County field exceeds 35 characters.

InvoiceComment field is too large – Header file processing STOPPED on line <line number the error occurred on>.

Invoice Comment field exceeds 255 characters.

Zip Code Does Not Match.

Zip code does not match the data in the InvoicingSM system for the asset number.

ItemDate

ItemDate was blank or is not a valid date value.

Line Item date must not be greater than Invoice Date

Line item date must not be greater than invoice date

Amount

Amount was either blank or not a valid decimal number.

Qty

Quantity was either blank or not a valid decimal number.

CatSubcat

Category/subcategory was blank.

Category / Subcategory is not in the correct format

Category/subcategory was not in the specified format of: cat.subcat (or cat.subcat*number when department is Litigation).

This invoice type does not allow duplicate subcategories

Line item was already used on this invoice and this invoice type does allow line item reuse.

No categories were found to be allowed by the vendor

Could not find any categories for this combination of VendorID, ServicerID, State, Judicial IND, DepartmentID, and LoanTypeID.

Category not found

Categories were found for this combination of VendorID, ServicerID, StateAbbrv, Judicial, DepartmentID, and LoanTypeID, but this category was not one of them.

Subcategory not found

Category was found but this subcategory was not.

Invalid Util From Date

Util From Date was blank instead of a date value. Only applies when this line item requires breakdown information.

Invalid Util To Date

Util To Date was blank instead of a date value. Only applies when this line item requires breakdown information.

Invalid Util Base Amount

Util Base Amount was blank instead of a date value. Only applies when this line item requires breakdown information.

Invalid Util Interest Amount

Util Interest Amount was blank instead of a date value. Only applies when this line item requires breakdown information.

Invalid Util From Date

Util From Date was blank instead of a date value. Only applies when this line item requires breakdown information.

Invalid Util Penalty Amount

Util Penalty Amount was blank instead of a date value. Only applies when this line item requires breakdown information.

Line item amount does not match total of breakdown amounts.

Line item amount does match the total of: (BreakdownBaseAmount + BreakdownInterestAmount + BreakdownPenaltyAmount). Applies only when this line item requires breakdown information.

Invoice amount does not match total of line item amounts.

Total of all line item amounts does not equal the invoice total.

Order Complete Date can not be greater than today's date.

Order complete date is greater than today's date.

LineItemDate field is not in proper format – Line Item file processing STOPPED on line <line number the error occurred on>.

Line Item Date field is not formatted correctly.

CatSubcat field is too large – Line Item file processing STOPPED on line <line number the error occurred on>.

Line Item Cat Subcat field exceeds 10 characters.

LineItemDesc field is too large – Line Item file processing STOPPED on line <line number the error occurred on>.

Line Item Description field exceeds 255 characters.

LineItemAmount field is not in proper format – Line Item file processing STOPPED on line <line number the error occurred on>.

Line Item Amount field is not formatted correctly.

ServiceFromDate field is not in proper format – Line Item file processing STOPPED on line <line number the error occurred on>.

Service From Date field is not formatted correctly.

ServiceToDate field is not in proper format – Line Item file processing STOPPED on line <line number the error occurred on>.

Service To Date field is not formatted correctly.

OTAAmount field is not in proper format – Line Item file processing STOPPED on line <line number the error occurred on>.

OTA Amount field is not formatted correctly.

LineItemQty field is not in proper format – Line Item file processing STOPPED on line <line number the error occurred on>.

Line Item Quantity field is not formatted correctly.

LineItemID field is too large – Line Item file processing STOPPED on line <line number the error occurred on>.

Line Item ID field exceeds 50 characters.

Referral Date can not be greater than today's date

Referral date is greater than today's date.

Line ItemID field is too large – Image file processing STOPPED on line <line number the error occurred on>.

Line Item ID field exceeds 50 characters.

InvoiceNumber field is too large – Image file processing STOPPED on line <line number the error occurred on>.

Image Description field exceeds 250 characters.

ImageLocation field is too large – Image file processing STOPPED on line <line number the error occurred on>.

Image Location field exceeds 250 characters.

One or more images associated with this item are invalid.

The path of an image on the Image tab is incorrect or the image does not exist. Modify the associated image's path/name on the Images tab to correct this error.

Pop-up message stating that a particular value does not pass validation. Do you want to continue? Generally, answer No.

Search the text file for the value that was in the message and correct the value in the text file. After saving correction, clear the import queue and browse for the files again.

Unable to Commit Changes - Pop-up message received when attempting to Save.

Check the detail file. There may be a missing category.subcategory code (e.g. 12.2) for one or more of the records.

Recoverability Comment is required when the Recoverability Indicator is checked.

This field cannot be blank if the InvoicingSM administrator set up this field as a required field.