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Override Loan Location

Use this feature to correct invoices that have either improper loan location codes or no loan location codes at all.

This option is available when you are assigned to the Servicer Admin permission role. Contact your system administrator for more information.

To override loan location codes:

1. On the toolbar, point to Admin and click Override Loan Location.

   The Admin - Override Loan Location search filters appear.

2. In either the Loan Number or Invoice Number field, type the search criteria.
3. Click Search.

   A list of invoices appears.

4. In the boxes under the Override column, type a new loan location code for each invoice you want to update.
5. Click Update.

   An override completion confirmation window appears.

6. Click OK.

   The invoice list refreshes with your changes.

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Copyright 2024 Intercontinental Exchange, Inc. All Rights Reserved
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Confidential, Proprietary and/or Trade Secret
TM SM Registered Trademark(s) of Intercontinental Exchange, Inc. or a subsidiary or affiliate
Copyright 2024 Intercontinental Exchange, Inc. All Rights Reserved
ICE | Privacy Notice