Void an Invoice

You can void an invoice that has one of the following statuses:

• Hold
• Pending Vendor Review (Res) with a resolution type of release
• Submitted

1. Search for the invoice.

   The Invoice Editor appears.

2. Click Void.

   If the Void option is not available, ask the servicer to create a release resolution on the invoice, which releases the invoice back to you and enables the Void option.

   A confirmation message appears.

3. Click OK.

   The status of the invoice is now Void, and the servicer can no longer accept or approve it.