Recommend Loan Data Changes

When issues occur regarding loan data, use the Recommended Loan Data Change feature to submit data changes to the servicer.

1. Do one of the following:
   • While on page 4 of the InvoicingSM Wizard, click the Recommend a Loan Data Change link and go to step 6.
   • On the toolbar, click Loan Changes.

     The Recommended Changes search filters appear.

2. In the Loan Number field, type the loan number of the loan you want to change.
3. In the Servicer field, select the servicer for whom you recommend the change.

   If you receive the message "That loan number does not exist or is not active" after selecting a loan number and servicer, the servicer has not imported the loan into InvoicingSM yet.

4. Click Recommend Change.

   A New Recommended Change window appears.

5. Under the Recommended Changes section, enter the correct information.
6. In the Reason field, type a brief reason for the change.
7. Click Submit.

   A confirmation message appears.

8. Click OK.