Invoicing REO Broker

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Process Invoices as an REO/Vendor Outsourcer

Servicers can engage REO/vendor outsourcers to handle invoices from REO brokers. REO brokers, instead of submitting invoices directly to servicers, can submit invoices to REO/vendor outsourcers. The REO/vendor outsourcer can add or remove line items, add or remove images, approve the invoice, adjust the invoice, deny the invoice, pay the REO broker, and submit an invoice to the servicer for reimbursement. The REO/vendor outsourcer can also deny or adjust the invoice and send it back to the REO broker for resolution.

Step

REO Broker

REO/Vendor Outsourcer as Servicer

REO/Vendor Outsourcer as Vendor

Servicer

Request Status

Operation

1

Submits invoice to REO/vendor outsourcer

 

 

 

Submitted to REO/vendor outsourcer

 

Optional

Creates invoice for REO/vendor outsourcer and places on Hold status

 

 

 

Hold

Click Save and Hold when creating invoice.

2

 

Responds to a request - Approves (no further approval required)

 

 

Approved

 

 

 

Responds to a request - Accepts (further approval required)

 

 

Accepted

 

 

 

Responds to a request - Reduces amount

 

 

 

 

 

 

Responds to a request - Denies

 

 

Denied

 

 

 

Responds to a request by requesting additional info

 

 

Pending Review

 

3

Views response

 

 

 

Various

 

4

If requested by REO/vendor outsourcer, supply additional info.

 

 

 

 

You must complete this step if status is Pending Review.

5

 

Pays REO broker

 

 

 

Automatic process if invoice approved.

6

 

 

Submit invoice to servicer for reimbursement

 

 

 

7

 

 

 

Approves or denies invoice from REO/vendor outsourcer

If invoice is sent back to REO/vendor outsourcer when an adjustment or resolution is made, the status becomes Pending Outsourcer Review (broker)

 

8

 

 

 

Reimburses REO/vendor outsourcer

 

Automatic process if invoice approved.

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